Westville, NJ 08093
[old, wrong PGH #]
Dear Mr./Ms. TASTIC:
Thank you for contacting AT&T regarding your long distance bill(s) dated 3/17/04.
To ensure your satisfaction, I have processed an adjustment of approximately $6.22. This amount, which includes applicable taxes, will be credited to your account on the next one to two bills. Confirmation number xxxxxxxxx. ***That's the real confirmation # they gave me.
We apologize for any inconvenience you may have experienced. If we can be of further assistance, please call our toll-free number, 1-800-222-0300 during normal business hours, and our representatives will be happy to assist you.
Thank you for using AT&T. You are a valued AT&T customer and we look forward to continuing to serve your AT&T Long Distance calling needs.
Customer Care Representative
I am SO MAD! Time to call during normal business hours and inform someone (preferably a manager) that I am neither valued nor a customer and that I have no AT&T Long Distance calling needs to be met.
Can you stick your foot up someone's ass over the phone?